There Are Things Snail Mail Can Do That the Digital World Cannot

Just a few of the hand-labeled & hand-stamped postcards that will be hitting mailboxes this week.
Everything seems to be going digital… heck, I’ve got a website, online store, email newsletter, blog, Twitter account and Facebook page that keep my life “online.” They’re inexpensive, efficient and measurable (I can count pageviews, e-newsletter opens, replies and comments). In other words, it’s very convenient for me.
Call me old fashioned, but I still like the “old school” ways of connecting with people. As much as I love when someone buys a piece of my shard jewelry online or leaves a comment on Facebook, I love it even more when I meet them in person at a show. I get to know them, connect them with the pieces they chose and have a real conversation with them.
That’s part of the reason I still send out physical postcards twice a year. I believe those cards are able to do something bits of Internet data cannot. And based on what I’ve seen, people react differently to a “real” object.

My most recent postcard. I'll send you one if you sign up for my email list at www.LamplighterStudio.com
- Touch It – Yep, as much as people carry on about how beautiful my jewelry looks online, the reaction to the card is even more energetic. Just having something physical to look at gets them thinking more about having a real piece in their possession. In fact, I get so many requests for pieces featured on my postcards that I’ve had to initiate a policy that I won’t sell any piece on the card until AFTER my show opens – if someone wants first dibs on a piece, they need to come to the show.
- Post It – I visited a friend at her office, and there, pinned to her cubicle wall, were the postcards from my last two shows. She’s been looking at them every day since they arrived in her mailbox… imagine that. As I left her cube, I noticed two more of my postcards posted at other people’s desks… nobody had any of my e-newsletters or pages from my website pinned to their walls.
- Carry It -I’m always surprised when people arrive at a show and pull one of my postcards out of their purse. Sometimes they keep it with them because they want to share it with friends and other times want it on hand to ask about a specific piece. To think, every time they reach for their wallet or a tissue, they’ll have to pass my postcard.
- Click It - In the week the postcards are delivered, I see the same spike in website traffic that I see on the week when I send an e-newsletter. My incoming phone calls and emails increase too. It just goes to show that when people are willing to volunteer their contact info, they genuinely want to keep up on what I’m doing, and that feels good.
- Buzz It - With all the pinning up and carrying around of these cards, I think it’s safe to say talk about my work makes its way to the water cooler and the dinner table… and it’s got a visual aid to boot! I have to say, my customers are by far my greatest advertisements, so if by sending them a little card helps them do what they love doing – connecting with my jewelry, then I’m all for it.
- Update It – Since I mail the postcards First Class, “bad addresses” are returned to me, often with a forwarding address. This makes sure my mailing list is up to date.
Do these benefits outweigh the costs? It’s expensive, no doubt… nearly $1,000 for design, printing and postage for my 2,500+ person mailing list. That’s a BIG expense for someone with a very limited budget.
Then there’s the time. I’m still labeling and stamping each postcard by hand… a job that takes several hours. It’s wasn’t too bad when I had about 500 names, but now it’s getting to the point where I think I might need the help of a mailing house. I’ve been avoiding it… mainly because I like looking at every name that gets put on the cards and taking a trip down memory lane when I recognize someone… but I really need to spend that time producing jewelry.
Would you like me to send you a postcard? If you promise to look it over, post in your office and carry it with every day, I’ll send you one. You can sign up at www.LampligherStudio.com.












